Privacy Policy
Effective Date: 3/1/2025
At Mastropiero Plumbing & HVAC (“Mastropiero,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.mastropieroplumbing.com (“Website”) or interact with our services. Please review this policy carefully. By using our Website or services, you agree to the terms below. If you do not agree, we recommend refraining from using the Website.
1. Information We Collect
We collect both personal and non-personal information to help us serve you better:
- Personal Information: Includes your name, phone number, email address, and other details provided when submitting contact forms, booking services, or opting in to receive communications.
- Non-Personal Information: Includes IP address, browser type, device information, referral sources, and other technical data through analytics tools.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, monitor Website performance, and understand usage patterns.
2. How We Use Your Information
Your information may be used for the following purposes:
- To schedule appointments, respond to inquiries, and provide customer support.
- To send confirmations, reminders, or updates regarding services.
- To deliver special offers or promotions (if you’ve opted in).
- To request feedback after service completion.
- To monitor usage trends and improve advertising strategies.
- To comply with legal obligations or enforce company policies.
3. How We Share Your Information
We do not sell, rent, or trade your personal information, phone numbers, or opt-in data for marketing purposes. Your data is used strictly for providing services and running our operations.
We may share information only in the following cases:
- Service Providers: With trusted third parties like scheduling software, customer service tools, or payment processors who assist in delivering our services.
- Legal Requirements: If required to comply with a subpoena, court order, or other legal obligations.
- Business Changes: In the event of a business sale, merger, or transfer, your information may be included as part of the assets transferred.
4. Data Security
We use secure technology, encrypted connections, and administrative safeguards to protect your personal data. While no system can be completely secure, we are committed to maintaining a strong level of protection for any information you provide.
5. Your Rights & Opt-Out Options
Opt-Out of SMS Communications
If you receive SMS messages from Mastropiero Plumbing & HVAC, you can opt out anytime by replying STOP. For help, reply HELP or email us at info@mastropieroplumbing.com. Standard text message and data rates may apply.
Opt-Out of Marketing Emails
You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any message.
Adjusting Cookie Settings
You may update your browser settings to decline cookies. Please note this may affect the functionality of our Website.
Requesting or Updating Personal Information
You may contact us to access or update any personal information we have on file.
6. Third-Party Links
Our Website may include links to external sites we do not control. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.
7. Children’s Privacy
Our services and Website are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will promptly remove it.
8. Policy Updates
We may revise this Privacy Policy from time to time. Updates will be posted here with a new effective date. We encourage you to review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Mastropiero Plumbing & Heating Corp
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122 County Rte 520, Marlboro Township, NJ 07746
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(848) 346-2887
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info@mastropieroplumbing.com
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www.mastropieroplumbing.com
